Effective Date: 01/01/2024

At Carolina Custom Plumbing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or contact us for services.

1. Information We Collect

We may collect personal information when you:

• Contact us via phone, email, or the contact form on our website.

• Request a quote or schedule a service.

The types of personal information we may collect include:

• Name

• Email address

• Phone number

• Details about your plumbing needs or other service requests

We do not collect sensitive financial information through our website. Payments, if any, are processed securely through third-party providers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with plumbing services and respond to your inquiries.

• To improve our services and website functionality.

• To send occasional updates or promotional information (you can opt out at any time).

We will never sell, trade, or rent your personal information to third parties.

3. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet is completely secure. We cannot guarantee the absolute security of your data, but we strive to use commercially acceptable means to protect it.

4. Sharing Your Information

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential.

5. Cookies

Our website may use "cookies" to enhance user experience. A cookie is a small file that is stored on your device to track information about your visit. You may choose to set your web browser to refuse cookies, but this may limit your ability to use certain features of our site.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise any of these rights, please get in touch with us using the information provided below.

7. Changes to This Privacy Policy

Carolina Custom Plumbing may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Effective Date."

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please get in touch with us at:

Phone: 828-803-4669
or complete the form.