Effective Date: 01/01/2024

By using the website and services of Carolina Custom Plumbing ("we," "our," or "us"), you agree to these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

1. Use of Services

Carolina Custom Plumbing provides plumbing services, including but not limited to repairs, installations, and maintenance. By engaging our services, you agree to provide accurate information and cooperate in the performance of the services.

2. Appointments and Scheduling

When you schedule an appointment with us, we will confirm the time and date based on our availability. We will make every effort to arrive on time and complete the requested services efficiently.

3. Payment Terms

Payment for services is due upon completion unless otherwise agreed. We accept [Insert Payment Methods]. In the case of emergency services or larger projects, a deposit may be required before work begins. Any payment disputes must be raised within 7 days of receiving the invoice.

4. Service Warranty

Carolina Custom Plumbing stands by the quality of our work. We offer a 1-3 year warranty on most of our services. If a problem arises due to our workmanship within the warranty period, we will return to fix the issue at no additional charge.

5. Limitation of Liability

While we strive to provide the best possible service, Carolina Custom Plumbing is not responsible for any indirect, incidental, or consequential damages that may arise from the use of our services or website.

6. Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse these websites and are not responsible for their content or practices.

7. Cancellation and Rescheduling

If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.

8. Changes to Terms

We may update these Terms of Service at any time. Any changes will be reflected on this page with an updated "Effective Date."

9. Governing Law

These Terms shall be governed by and construed by the laws of the State of North Carolina.

10. Contact Us

If you have any questions about these Terms, get in touch with us at:

Phone: 828-803-4669

or complete the contact form.